Our Happiness Guarantee

We truly believe in our product and its results, which is why we offer our 30 day money back guarantee.

Give your skin a chance with our products for 30 days.

If your skin doesn't love it, we'll give you your money back as per our terms below. 

 

Its always helpful to know your reason for return so we can continue to improve what we do, and often we find that we can help with our advice and suggestions on why the product may not be working for you and tweak your routine to get the results we're all aiming to achieve, so reach out to us if this is you. 

We understand the fear of trying 'yet another new product' so we're taking the risk out of it for you with our money back guarantee. 

Please note we don't accept refunds based on change of mind once it has been dispatched. 

To be eligible for a return please email us at hello@saraskin.com.au after 30 days of use and no longer than 45 days from date of purchase with your request. 

Once your return is approved please return your bottle within 14 days to: 

PO Box 193
Bulimba
4171 QLD

Please include a note with your order name, order number, date of purchase & reason for return so we can process your refund. If these details are not included it may be very difficult for us to process your refund. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

 

Shipping 

 

Dispatch between 24 - 48 hours once your order is placed.

Delivery time: Depending on your postal address, delivery may take between 1 - 8 days. 

Please note: Orders outside of Brisbane Metro area are arriving slowly due to Australia Post delays relating to NSW & VIC lockdowns. If you would like faster delivery, please opt for express post at checkout.
We do apologise for any inconvenience!

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